Refund policy
General
Due to the limited production of most of our products, we Highly Recommend opening and inspecting the contents of your order once it’s received.
1. In-stock products: Please send your inquiry within 14 days after your order/product has been delivered.
2. Group Buy products: Please send your inquiry within 14 days after your order/product has been delivered.
3. We are NOT able to offer support on aftermarket purchase or purchase made on secondary markets. Once one of our products has been re-sold, we can no longer responsible for any issues the product may have.
Group Buys
Opened Group Buys
1. We accept order edit requests on Open Group Buy orders.
2. User-initiated cancellations for Open Group Buy products are subject to a 3% cancellation fee.
Closed Group Buys
1. We can NOT accept any order edits to Closed Group Buys.
2. User-initiated cancellations for Closed Group Buy products are subject to a 5% cancellation fee.
In-Stock
Removing Item(s)
1. If you wish to remove any item(s) from your order, the refund is subject to 3% cancellation fee.
Cancellation
1. User-initiated cancellations for In-Stock products are subject to a 3% cancellation fee.
